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FREE US SHIPPING $149+ / CALL US (877)220-7510
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Return Policy

You can be confident that all the products you purchase from us will be safe and reliable because they are backed by manufacturer’s warranty. If a device you purchase from us has a technical failure or needs repair, you should notify the manufacturer directly or email us at info@detectorpower.com.  Make sure to send a video of the problem so that we can help you troubleshoot.

Manufacturer warranties vary depending on the brand and model.  For full details of the manufacturer’s warranty, please refer to the manufacturer’s website.

Damaged or Defective Products:

If you do receive an item that is damaged or defective upon delivery, please notify us at info@detectorpower.com to initiate an exchange.  Any products that have been damaged in transit or are defective based on manufacturer error are eligible for exchange based on the following conditions:

  • You must request an exchange or store credit for damaged or defective within 10 days of receiving your order by emailing.
  • All products must be returned in the original packaging with all manufacturer accessories and promotional items, including instruction manuals.  Customers will be charged full MSRP for all missing items.
  • Your return will be subject to a 15% restocking fee if the product is not returned in the original unused condition in which it was shipped.
  • Depending on where you live, the amount of time it takes for your exchanged product to reach you may vary.
  • The full purchase amount minus any applicable restocking fees will be reflected as store credit for future purchases.
  • You will be responsible for all shipping charges, and items must be shipped with signature and insurance.  Detector Power is not responsible for items lost in return shipping. 
  • Once we receive your return, please allow 7-14 business days for your return to be processed.

Items Under $1,000:

We want you to be 100% satisfied with your purchase.  If you purchase any of our products that are listed under $1,000 and change your mind, we will gladly honor a refund under the following conditions.

  • Unused, new-in-box products with regular purchase price under $1,000 are eligible for return or exchange within 30 days of receiving your order.
  • All products must be returned in the original packaging with all manufacturer accessories and promotional items, including instruction manuals.
  • Your return will be subject to a 15% restocking fee if the product has been opened or used.
  • You will be responsible for all shipping charges, and items must be shipped with signature and insurance.  Detector Power is not responsible for items lost in return shipping.
  • Once we receive your return, please allow 7 business days for your return to be processed.

Items over $1,000 (“Premium” Products):

Due to the high price of many of the products we carry, we suggest that customers do their own due diligence prior to purchase.  All sales of Premium products are final, We don't accept returns.  If you received a damaged or defective Premium product in your order, please refer to the Damaged or Defective Products section at the top of the page for instructions to request an exchange.

We CANNOT Honor Returns or Exchanges Under the Following Conditions:

  • Failure to disclose damage or defect prior to return processing.
  • Returns requested due to operator error, including mishandling of devices, failure to use the device correctly, air testing failure, or failure to find treasure or valuable metals, or failure to find water in dry sites.
  • Returns requested more than 10 days after you receive your order.

Please email us at info@detectorpower.com or call Customer Service at 877-220-7510 with any questions about our return policy.

Price Guarantee:

Our metal detectors are priced as low as allowed by manufacturers, and we are willing to back that promise. If you find a better price before you buy, call us at 877-220-7510. We will work to meet or improve the price of any competitor!

This price guarantee only applies to the cost of the metal detector, and does not include other packages or free merchandise.

Shipping:

To return your product, you should mail your product to:

Detector Power Warehouse

21346 Saint Andrews Blvd #204

Boca Raton, FL 33433

Email: info@detectorpower.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Contact Information:

Detector Power

Call us: (877) 220-7510

WhatsApp: (786) 909-3320

Email: info@detectorpower.com

Detector Online Training

With your new detector, you will receive a Quick Start Guide, a valuable resource designed to guide you through the essential steps of operating your new device seamlessly. This user-friendly guide is tailored to ensure that even beginners can quickly grasp the fundamental functions and features.

For those seeking a more profound understanding, a comprehensive manual accompanies your purchase. This detailed manual delves into the intricacies of your detector, providing a wealth of information for users eager to explore advanced settings and capabilities.

However, the pinnacle of expertise in harnessing your detector's full potential lies in professional training. While guides and manuals offer a solid foundation, professional training takes your knowledge to the next level. Through hands-on instruction and insights from seasoned experts, you'll gain a deeper understanding of your detector's nuances and unlock its optimal performance.

During the individual training, our detector Expert addresses your wishes and questions, provides you tips and tricks and helps you to improve your chances of success with your detector.

  • Theoretical introduction
  • Overview of the functionality and operating modes of your detector
  • Using the detector on the test field
  • Tips and tricks for advanced users
  • Improving your measurement procedure
  • Evaluation of the scans on the detector display
  • Answers to your questions

In addition to a general introduction to the functionality and operating modes of your detector, the detector Expert explains how to use the detector efficiently in the field. In doing so, he can correct small errors during the measurement and advise you on special features of your search projects.

You will learn how to check your measurements and further improve your scanning technique independently. You can also draw initial conclusions about potential target objects in the underground.

  • Service & Support: for entry-level, experienced and professional detectorists
  • Schedule: After you add the paid training, we will contact you to schedule your training with our expert.

Trainings are charged per hour! Additional costs may apply for training sessions. For special requests please contact us at info@detectorpower.com