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FREE US SHIPPING $149+ / CALL US (877)220-7510
FREE SHIPPING $149+ CALL US (877)220-7510

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Shipping Guide Info

Order tracking

Once an order has shipped out, we will send you an e-mail with the tracking number. Just click on the link and it will take you to the carrier’s website.

Orders for in-stock items placed on business days are typically shipped the same day (subject to verification). Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday.

Damaged in delivery: If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier. Please don’t return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit.

Orders in the United States:

Free shipping within the continental United States applies on orders over $299.99 and excludes the following states: Alaska, Puerto Rico, American Samoa, District of Columbia, Federal States of Micronesia, Guam, Hawaii, Marshall Islands, Northern Marina Islands, Palau, Virgin Islands, American Forced America, American Forced Europe, American Forced Pacific.

Free or Standard Shipping: Products in stock will normally arrive within 3-8 business days after the order is received and processed. Orders are shipped via UPS, FEDEX or USPS.

Express Shipping: Detector Power will ship your order to be delivered within 2-3 business days after your order is received and processed. Orders placed before 5:00 PM ET (Monday through Friday) will be shipped the next business day. Guaranteed! (Payment Required). Orders are shipped via UPS, FEDEX or USPS.

Overnight Air Express: Detector Power will send your order the following business day, if the order was made before 11:30 AM Eastern Time (Monday to Thursday). (Payment required). Orders are shipped via UPS, FEDEX or USPS.

Delivery Requirements

A signature is required for most shipments upon receipt. Someone must be at the address to receive the package and sign for it. Packages cannot be rerouted or picked up from UPS, FEDEX or DHL. If you require additional help to receive your package, please contact us.

Order Verification

Some orders might be subject to our verification procedure before we can process it. For your protection from credit card fraud or identity theft, we may ask you to verify that you’re the card owner or that the order and the ship-to information are valid. If your order requires verification, you will be notified by email within one business day.

Shipping to P.O. boxes or military APO/FPO addresses

Shipments can be sent to both P.O. boxes and military APO/FPO addresses. Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered.

** Note: The products We do not have in stock, the handling time period is from 10 to 15 business days.

International Orders outside the United States:

International Standard Shipments: The products that are in stock will normally arrive within 4-10 business days after the order is received and processed. Orders are shipped via UPS, DHL or FEDEX.

DISCLAIMER: Import taxes on the product depend on the laws and regulations of each country and are the responsibility of the buyer. Detector Power is not responsible for these costs, nor to calculate them.

We recommend that you have to consult the import costs in your country before purchasing the product.

If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer.

** Note: The products We do not have in stock, the handling time period is from 10 to 15 business days.

Detector Online Training

With your new detector, you will receive a Quick Start Guide, a valuable resource designed to guide you through the essential steps of operating your new device seamlessly. This user-friendly guide is tailored to ensure that even beginners can quickly grasp the fundamental functions and features.

For those seeking a more profound understanding, a comprehensive manual accompanies your purchase. This detailed manual delves into the intricacies of your detector, providing a wealth of information for users eager to explore advanced settings and capabilities.

However, the pinnacle of expertise in harnessing your detector's full potential lies in professional training. While guides and manuals offer a solid foundation, professional training takes your knowledge to the next level. Through hands-on instruction and insights from seasoned experts, you'll gain a deeper understanding of your detector's nuances and unlock its optimal performance.

During the individual training, our detector Expert addresses your wishes and questions, provides you tips and tricks and helps you to improve your chances of success with your detector.

  • Theoretical introduction
  • Overview of the functionality and operating modes of your detector
  • Using the detector on the test field
  • Tips and tricks for advanced users
  • Improving your measurement procedure
  • Evaluation of the scans on the detector display
  • Answers to your questions

In addition to a general introduction to the functionality and operating modes of your detector, the detector Expert explains how to use the detector efficiently in the field. In doing so, he can correct small errors during the measurement and advise you on special features of your search projects.

You will learn how to check your measurements and further improve your scanning technique independently. You can also draw initial conclusions about potential target objects in the underground.

  • Service & Support: for entry-level, experienced and professional detectorists
  • Schedule: After you add the paid training, we will contact you to schedule your training with our expert.

Trainings are charged per hour! Additional costs may apply for training sessions. For special requests please contact us at info@detectorpower.com